SAS Locksmiths

Information Centre

Information Centre

Domestic Security FAQ

Domestic Security FAQs

I’ve lost all my house keys, do I have to change my locks or can you just produce another copy of the key?

No, you don’t have to get all new locks and keys. We are able to make you a set of keys that are the same as the keys you already had and in most instances this would be cheaper, however if you have lost your keys along with your handbag or something else that allows your property to be identified, you really should get the locks all rekeyed to a new key to prevent anyone being able to use the lost keys in the future.

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I’m locked out of my house; will you have to damage my locks to get in?

In the vast majority of instances, we will not have to do any damage to the lock to gain entry to your premises. There are a few situations that would require us to damage or break the lock to gain entry, however we will always exhaust the damage-free options before resorting to this and we will always notify you before doing anything that may incur an additional cost.

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I’ve just moved in to a new property and don’t know who might have a key, do I have to get all new locks?

No you don’t have to get all new locks. We are able to re-key your existing locks to new keys so that the old keys no longer work at all. Re-keying is a process of disassembling the existing lock and reconfiguring the internal parts to make certain that the previous key is not able to open the lock and provides you with a brand new key to operate the locks.

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I want to upgrade my locks to more secure, stronger locks, what options do you have?

There are several ways to increase the overall security of a property and stronger or additional locks is one of the simplest. There is a big difference between the quality of different locks and locking products on the market, so it pays to do some research and get some professional advice to suit your unique requirements. Many locks are designed with a particular application in mind, so you may be limited to which locks ca be installed in your home. Typically, we would always suggest to have a deadlock fitted to every entry point to increase the level of security, however there may be other factors to consider and we recommend coming in to our showroom for more specific advice or arranging for one of our locksmiths to provide a home security assessment on site.


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What other options are there to increase my security?

Along with installing quality locks and locking products on your doors and windows, you can incorporate additional security products such as safes, cctv, access control, alarm systems and security screens. S.A.S Locksmiths can help with options for all of these products and services by either directly advising and installing, or by recommending an industry professional in the relevant field. Take the time to drop in and see our friendly and professional staff or begin by downloading and completing our home security questionnaire found on the home users page.

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If I supply my own lock, can you install it for me?

Yes of course we can install your own supplied lock for you. We always suggest that you come in or call us prior to selecting any locks as there are some simple considerations that you should take into account when choosing, such as whether a lock can be keyed to an existing key and whether a lock will fit on the intended door. As an added incentive to come and see us, S.A.S Locksmiths provide a free keying service to match your existing key when you purchase a lock through us.


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My insurance company said I need deadlocks on all my doors and windows, what does that mean and is that something you can do for me?

When an insurance company states they need deadlocks, its can be quite ambiguous as to what that actually require as the industry term differs from the general use of the word deadlock. When it comes to features of a lock, the term 'deadlock' refers to the inability to manually push the latch or bolt back without activating the lock itself. When talking about general terms, a deadlock indicates a lock that when locked cannot be opened without the key from either side of the door/window. The idea behind this function is to prevent intruders from gaining access to a property from the roof or window and being able to open a door to remove large items from the property.

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Can I have all of my locks work off a single key?

In many instances, we can re-key all locks at a property to a single key, however if the lock are not compatible, it may require us to supply a new barrel or even an alternate brand of the same lock. As a general rule, if you can put a key into a lock, even if it doesn't turn, we can re-key that lock to suit that key. There are a few exceptions to the rule, however the vast majority of locks in Australia can use this test to check compatibility.

 

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Can windows be keyed to my main house key?

As window locks are typically much smaller than door locks, they tend to use much smaller keys as well, so usually we cannot key the doors and windows the same. There are however some recent designs of window locks that can work off the same type of key as door locks so you can have the convenience of a single key for the whole house.

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Are there such thing as locks that cannot be picked?

Most locks on the Australian market use 'pin tumbler' type barrels as standard, however there are a few dedicated lock companies that produced high security manipulation resistant cylinders that can be easily installed onto most common locks. Some of these designs are deemed impossible to pick and are approved for use in government and military applications because of their resistance to picking and manipulation.

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I’m sick of keys altogether! Do you have electronic locks?

Yes! We have a great range of keyless solutions, from electronic or mechanical keypad locks, to fingerprint access and proximity locks. Many of these locks are at very affordable prices. You can see some of our range here, or come into our showroom for a hands on experience with these locks.

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